iPECS from LG-Ericsson is a pure IP communication solution developed with the small and medium size business in mind. Its design is modular so it is easy to grow as your business grows, and with a fully distributed IP architecture, iPECS provides your business with the latest productivity tools and communication applications wherever your offices or staff are located.
Presence Management, Trucomm’s supplier, has partnered with LG-Ericsson to provide the North American distribution of the iPECS product family. Presence Management, with over 12 years experience in the telephony market, was a pioneer in the converged IP market, and continues to be a pioneer in the areas of IP and SIP technology. Coupled with over 20 years of LG-Ericsson’s experience developing switching solutions in the global arena, this Presence Management and LG-Ericsson combination provides a winning partnership to meet your telecommunications needs.
You may be a small business looking to upgrade or expand your current TDM switch, or a large corporation seeking a distributed system with enterprise functionality that can help you control costs and ensure survivability. Regardless of the size of your enterprise, iPECS delivers a technically and financially sound solution, for not only today, but as your communication requirements continue to evolve.
Products & Solutions
At the heart of the iPECS platform is the iPECS Call Server. This highly reliable purpose built Call Server controls and maintains communications between end-points and shared network resources. You can select the Call Server to best meet your needs based on the size of the business; from 20 to 500 users.
Modular iPECS Gateways, which easily connect to the Call Server over an IP network, interface to an array of network resources including analogue, digital and SIP connections both for trunk and extension side. The simple modular structure yields flexible configurations and installations to meet your business needs now and in the future.
The Call Server makes available an extensive set of features. From basics (Hold, Transfer, etc.) to more advanced functions (Least Cost Routing, Incoming Call Distribution, SIP trunking, etc.) you can easily access features and resources, often through a single button on your terminal. IPECS offers an array of terminals so each user has the right communications tool for the job.
Select from any of the LIP-7000 or LIP-8000 series desktop phones, iPECS Wireless LAN phones, PC and PDA Virtual phones, SLT or standard SIP terminals as appropriate for each user. Even digital phones from your legacy LG-Ericsson system can be employed. LG-Ericsson delivers a range of software applications designed to improve employee productivity and enhance the customer calling experience.
Ez-Attendant improves Attendant call handling; Unified Messaging speeds handling voice, FAX and e-mail messages; Unified Communication Solution (UCS) combines Voice, video and messaging under a single user interface.
In addition, iPECS Application Integration Message (AIM) as well as Microsoft standard TAPI lets both LG-Ericsson and 3rd party applications combine to deliver a seamless overall communication solution for your small to mid-sized business.